Privacy & Cookie Policy
Know our Privacy and Cookie Policy before browsing our site.
This Privacy and Cookie Policy was prepared to clearly explain how we collect, use, share and protect our customers’ personal data when they use our services or visit our site.
In the scope of our commercial activity, we need to collect some personal data from our customers. However, we respect the right to privacy and do not collect any personal information without the customer’s prior consent.
Personal data
This is any information, of any nature and regardless of its format, relating to a natural person who is directly or indirectly identified or identifiable (data subject). For example, the name, an identification number, location data, contacts or elements of their physical, economic or social identity.
The personal data collected is limited to what is strictly necessary for the purpose of processing, namely the name, address, tax number, telephone number or email address, but other data necessary for the supply of products or services may also be collected.
Consumer Information Center and Arbitration of Porto
OUT-OF-COURT DISPUTE RESOLUTION For the purposes of Law No. 144/2015, it informs you that in case of dispute, the consumer of our brands and products can appeal to an Alternative Dispute Resolution Entity of consumer disputes: Consumer Information Center and Arbitration of Porto, based in Rua Damião de Góis, 31 – Loja nº6 – 4050-225 Porto, with the following email: cicap@mail.telepac.pt. More information in Portal do Consumidor www.consumidor.pt.
Collection and processing of personal data
Your data will be collected and processed by Webcomum Consultoria, Lda., legal entity number 509641547, with registered office at Rua das Andresas, 326, 4100-051 Porto.
This is the company responsible for processing personal data under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable national legislation on privacy and data protection.
If you have any questions or concerns regarding the processing of your personal data, please contact Webcomum through the following means:
Phone Number: 229 388 706
Registered letter: Webcomum – RGPD
Rua das Andresas 326, 4100-051 Porto
Email: info@webcomum.com
Retention period of personal data
Webcomum will retain the data for as long as the company is in operation or as long as necessary for the business relationship established with its customers.
Security of personal data
Technical and organisational security measures have been adopted to preserve the confidentiality and security of the personal data collected and processed, in order to prevent its loss, disclosure, alteration, processing or improper or unauthorised access.
Processing and modification of personal data
By providing us with personal data, the customer acknowledges and consents to its processing in accordance with this Privacy and Cookie Policy, and should therefore read it carefully. Please contact us if you have any questions.
Please note that, whenever necessary, we will amend this Privacy and Cookie Policy without prior authorisation.
As a data subject, you have the:
Right to be Informed, which consists of the right to be informed about the data processing purpose, to whom the rights which they are entitled to and the conditions under which they may exercise may be communicated, as well as which data they must provide;
Right to Access, which means the right to have access to the personal data they have given without restrictions, delay, or excessive costs, and to know any available information on the origin of such data;
Right to Rectification, which consists of the right to demand that customer data be accurate and up-to-date, and rectification from Webcomum may be requested;
Right to be Forgotten (or “Right to erasure”), which is the right to require the elimination of their personal data from Webcomum records when they cease to be used for the purpose for which they were collected, without prejudice, however, to the retention periods defined by law;
Right to Object, which consists of the right to oppose, at the customer’s request and free of charge, the processing of personal data for the purposes of direct marketing;
Right to Data Portability, which means the right to receive the personal data they have provided to Webcomum in a structured, commonly used and machine-readable format, and transmit that data to another data controller.
Right to restriction of processing, which allows you, in certain circumstances, to request the limitation of the processing of your data, namely (i) when disputing the accuracy of your personal data, for a period that allows Webcomum to verify its accuracy; (ii) if data processing is unlawful and the Customer opposes the elimination of the data, requesting instead the restriction of its use; or (iii) where Webcomum no longer requires the Customer’s personal data for processing purposes, but such data is required by the Customerfor the establishment, exercise or defence of legal claims;
Right to Complain
To the CNPD – National Data Protection Authority, which consists in the right to submit, without prejudice to any other administrative or judicial remedy, a complaint to a supervisory authority, specifically in the Member State of habitual residence, place of work, or place where the breach was allegedly committed, if the data subject considers that the processing of your personal data» violates the General Data Protection Regulation (Regulation (EU) 2016/679) and other applicable national legislation. In Portugal, the supervisory authority is the National Data Protection Authority.
With Webcomum for the exercise of any of its rights, Customers may use the following means:
Phone Number: 229 388 706
Registered letter: Webcomum – RGPD
Rua das Andresas 326, 4100-051 Porto
Email: info@webcomum.com
Cookie Policy
The collection of data from your computer through small files, commonly known as cookies, serves to:
improve browsing performance on our site, that is, we use this information to improve our service and adapt the content and presentation of the site to the browser you use or to other information sent by your browser;
for statistical purposes, in particular to know the number of times our site is visited, the links used to access it and visitors’ preferences.
Cookies may also be used when newsletters/emails are opened, for statistical purposes, allowing Webcomum to know whether they are opened and to track clicks on links or ads within the newsletter.
The data we collect this way remains anonymous.
We do not sell the personal data of customers or users.
This Cookie Policy is periodically reviewed by Webcomum, so its content may be updated.
A cookie is a small text file sent by an Internet server and stored on your computer or mobile device when you visit websites. This file keeps a record of the site visited and collects some information about the visit. In this way, cookies help websites store and retrieve information about your browsing habits in order to customise browsing according to your preferences.
With regard to their life cycle, cookies can be:
session cookies: they are temporary and only remain in the cookie file until the user leaves the site, so they are deleted when you close the browser. The information obtained is used to analyse traffic patterns, which makes it easier to identify problems;
persistent cookies: they are stored until the user deletes them manually or until they expire. They are used whenever the user visits the site again, to provide a more personalised service, adjusting browsing to their interests.
With regard to the domain they belong to, cookies can be:
first-party cookies: set by the website you are browsing;
third-party cookies: set by websites from a domain other than the one you are browsing. This can happen, for example, on websites with banner ads from other entities.
With regard to their function, cookies can be:
analytical cookies: used anonymously for statistical purposes;
functionality cookies: they store user preferences.
Of these, we use cookies for various purposes.
How to enable or disable your browser’s cookies
You can adjust your browser settings to accept cookies. The standard settings of almost all browsers allow you to accept or disable all cookies. However, please note that by disabling cookies you will lose the autofill of some data, such as login details, and some online services may not work properly. This may affect the quality of your browsing and prevent some web pages from displaying correctly.
Google Chrome
1. Click the Google Chrome menu icon.
2. Select Settings.
3. At the bottom of the page, click Show advanced settings.
4. In the “Privacy” section, click on “Content settings”.
5. Enable or disable cookies:
To enable cookies, select Allow local data to be set (recommended).
To disable cookies, select Block sites from setting any data.
Internet Explorer
1. Open Internet Explorer by clicking the Start button and then clicking Internet Explorer.
2. Click the Tools button, and then click Internet Options.
3. Click the Privacy tab, and under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.
Firefox
1. Select Tools > Options and go to the Privacy panel.
2. In the History menu, select the “until I close Firefox” option.
If you wish to allow sites you trust to have the ability to store permanent cookies (for example, to allow automatic authentication on a particular site), press Exceptions …, enter the site address and press enable.
Safari
1. Click on “Edit”;
2. Select “Preferences”;
3. In the top pane, select the “Security” icon
4. In the “Accept Cookies” section, select “Never”.
Opera
1. Click “settings”
2. Select Preferences > Advanced > Cookies > Enable or disable cookies