Context
Challenges
Duplicate data entry between ecommerce and ERP
Frequent stock mismatches (out-of-stock items sold)
Delays in shipping due to order validation bottlenecks
Limited visibility on delivery timelines
🎯Main objectives
Synchronize product, order and stock data between ecommerce and ERP
Eliminate manual tasks and data inconsistencies
Enable faster order processing and fulfillment
Provide live inventory and status to customers
💡 Solution
ERP Integration + Web Development
API connectors between website and ERP
Real-time updates of stock, prices and order status
Sync of order history by customer ID
Alerts and validation logic before final order submission
Timeline
Implementation (8 weeks)
Weeks 1–2: ERP audit and API mapping
Weeks 3–5: Integration development
Weeks 6–7: Testing and sandbox sync
Week 8: Go-live
Results
-86% manual order processing
+52% faster shipping time
-73% customer support tickets (stock/order issues)
+47% repeat purchase rate